Welcome to Pham Insurance Services, LLC

Privacy Policy
Effective Date: 02/04/2025

1. Introduction

Pham Insurance Services, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us, including via SMS, in compliance with the Federal Communications Commission (FCC) and Telephone Consumer Protection Act (TCPA) regulations.

2. Information We Collect

We collect the following types of information when you visit our website or request services:

• Personal Information: Name, phone number, email address, mailing address, and other relevant details.
• Insurance Information: Data related to insurance quotes, policies, and preferences.
• Device and Usage Information: IP address, browser type, operating system, and website interaction data.

3. How We Use Your Information

Pham Insurance Services, LLC provides insurance solutions to help you find the best coverage at competitive rates. We offer free quotes, policy comparisons, and expert guidance. Your information is used to:

• Offer insurance quotes and process applications.
• Communicate with you via SMS regarding services and offers (with your explicit consent).
• Comply with legal and regulatory obligations.

Reply HELP for assistance or STOP to opt out. Msg & data rates may apply.

4. SMS Compliance and Opt-In Requirements

By providing your phone number and explicitly opting in via our website, you consent to receiving marketing and service-related SMS messages from Pham Insurance Services, LLC. The opt-in process is separate from other forms of communication (e.g., email, phone calls) and requires clear, unambiguous consent.

We comply with all FCC and TCPA regulations, including:

• Sending messages only with prior express written consent.
• Clearly identifying ourselves in all communications.
• Providing an opt-out option in every SMS.
• Limiting message frequency to avoid excessive contact.

Opt-Out Process: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you may receive a confirmation message, and no further marketing messages will be sent unless you re-subscribe.

5. Required Disclosures

Our Terms and Conditions page contains additional disclosures required by law, including:

• A clear statement that opting into SMS messages is not a condition for purchasing insurance or services.
• Details regarding potential carrier fees and message/data rates.
• Contact information for any SMS-related concerns or inquiries.

6. Data Sharing and Third Parties

We do not sell or rent your personal information. SMS consent and phone numbers collected for SMS purposes will not be shared or sold with any third parties or affiliates for marketing purposes.

7. Data Security

We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or SMS is completely secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:

Pham Insurance Services, LLC
Email: loc@phaminsuranceservicesllc.com
Phone: 281-265-4200
Address: 7324 Southwest Freeway, Suite 117, Houston, TX 77074